TabWare™ Professional Services is offering several service packages designed to assist you in the process of upgrading to version 5.1 of TabWare™ On-Site. The benefit to you is that our Professional Service Specialists are able to make your transition to 5.1 as quick and as smooth as possible. This will mean reduced time and resources from your own technical support staff and faster access to the features of v 5.1.

TabWare™ Professional Service Specialists are trained in the technical requirements associated with upgrading from your existing version to our recent version 5.1 release. Our Professional Service Specialists are Database Administrators with working knowledge of Oracle, Microsoft SQL Server, PC hardware, and networking technologies.

New release features:

    The software requirements for TabWare release v. 5.1.00 are:
  • Microsoft Windows 98, Windows XP, Windows 2000 or Windows NT.
  • Oracle 8.1.7.4.9 and Oracle 9.2.0.4
  • Microsoft SQL Server 2000 and SP2
    Some of the new features enhancements with release v. 5.1.00 are:
  • The online Help and User Manual are provided with the TabWare™ release. Detailed information on the use and setup options for each module is covered.
  • The support section of the TabWare™ website (http://www.tabwareonline.com) has two on-line presentations which provide an overview of the features of release v. 5.1.00.

Our Professional Service Specialists are ready to start assisting you in the upgrade process to v. 5.1, the latest release of TabWare ™ On-Site. Call today to reserve your dedicated Professional Service Specialist to assist in your upgrade to TabWare™ version 5.1.

Upgrade Services:

On-Site Support provides a TabWare Professional Services Database Administrator at your site to provide hands-on assistance with the enhancement upgrade. The TabWare DBA will install, configure, and troubleshoot TabWare 5.1 so that the upgrade is up and running as soon as possible. All TabWare DBA’s have a strong working knowledge of Oracle, Microsoft SQL Server, PC hardware, and networking technologies. They assist clients in identifying hardware and software requirements for the upgrade and oversee advanced planning to ensure that the installation process proceeds smoothly and efficiently. Take advantage of us! Additional technical services such as database tuning, administrative training for your DBA on the TabWare database and assistance with SQL scripts can also be provided during the on-site time.

  • Install
  • Configure
  • Test/Troubleshoot
  • Pre-upgrade consultation
  • Tabware Database Administration Training
  • SQL Script Assistance

Additional On-Site Services:
  • Database Tuning

For On-Site support services we recommend 3 – 5 days depending on your operating environment.
Please contact your account manager to plan and schedule this on-site.

Upgrade services for custom programs and interfaces

TabWare™ Professional Service Specialists are available to provide analytical and programming resources to update any custom programs and/or interfaces or write new programs to assist with a client’s upgrade. Estimates for the cost of the service can be provided at the client’s request. Please allow sufficient time for the programming changes to be done when planning your upgrade schedule.

Please contact your account manager to plan and schedule this on-site training.